Scheduled OIT repairs on Busch Campus January 27, 2018

A number of major Rutgers information technology services and systems will be unavailable on Saturday, January 27.

Emergency Repairs and Scheduled Downtime

University Facilities and the Office of Information Technology (OIT) will be completing emergency repairs to the Hill Center’s electrical infrastructure from 5 a.m. to 10 p.m. on Saturday, January 27. Multiple IT services will be unavailable during this period.

This work is necessary to repair damage to the electrical distribution system from last week’s outage at the Hill Center data center, which is located on Rutgers University–New Brunswick’s Busch Campus. These repairs and other improvements at the Hill Center should deliver improved availability, resiliency, and security to the data center.

How You May Be Affected

Please note that a variety of services will be unavailable or intermittently available during the repair period.

Here are some of the major services affected:

– Sakai will be unavailable.
– Email may be delayed.
– The university homepage at Rutgers.edu and some other university websites may also experience intermittent outages.
– Mailman email lists will be unavailable (email lists ending @email.rutgers.edu).
– The RAMS mass email service will be unavailable (email lists ending in @rams.rutgers.edu).
– RUWireless and RUWireless Secure will be intermittently available.

Rutgers Connect (faculty/staff email) and ScarletMail (student email) should be largely available during the day, but users may experience intermittent outages.

For a complete list of services affected, please visit:
https://rutgersit.rutgers.edu

Questions?

Please send any questions to:
help@oit.rutgers.edu

Thank you for your patience and cooperation as we make these improvements and repairs.

Office of Information Technology
Rutgers, The State University of New Jersey

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Scheduled Disruption of Service for Dec. 21, 2016

There will be a brief outage at at 5:00 pm on Wednesday December 21, 2016 of the SEBS and NJAES webservers (including FTP and NJAES Webserver VPN) and UHR systems described on our services page.

Core SEBS/NJAES Administrative Systems (including the AESOP email/web cluster) will not be impacted.

This outage is anticipated to last only 15 minutes but may extend to 30 depending on diagnostic results.

 

Notice of Server Room Power Work affecting ASB II Systems TODAY

At the close of business today (5 PM), electricians will be completing the final stage of the cut-over to the new generator transfer switch in ASB II.

This final stage is being carefully orchestrated so that it minimizes the amount of time that the dedicated server room transformer is not powered.

We do NOT anticipate any disruption in AESOP email service and other cluster provided services nor network connectivity disruptions as we expect to have sufficient UPS capacity to run through the cut-over.

As a precautionary measure, we will be shutting down Hyper-V and non-virtualized Windows servers during this work.  Among them is WebFACS, and applications like PostIt, etc..  If you have concerns about availability of a Windows application between 5 and 6 PM tonight, please contact Marcus Knowlton (knowlton@aesop.rutgers.edu) or Karl Lindauer (klindauer@aesop.rutgers.edu) for more information.

Scheduled Disruption of Services for Saturday, August 22, AM.

Due to the installation of a generator for the building, all computing services provided from ASB II will be disrupted for several hours on Saturday morning, August 22, beginning about 7 AM and lasting most of the morning.  We expect all services to be restored by early afternoon.

The outage will disrupt AESOP email, (including all IMAP, POP, and secure send, as well as Quintara and PMAS access.)  The disruption will also includes WebFACS, Windows Server applications, and the SEBS and NJAES websites hosted at the Office of Communications or on AESOP.

For concerns about the SEBS and NJAES webserver shutdown, please contact Gary Huntzinger (huntzinger@aesop.rutgers.edu), for all Windows services contact Marcus Knowlton (knowlton@aesop.rutgers.edu), and for AESOP email matters  contact Karl Lindauer (klindauer@aesop.rutgers.edu) or Greg DiLalo (dilalo@aesop.rutgers.edu).